Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Seperate Busy NA Reason Codes

Status
Not open for further replies.

Gambit88

Technical User
Dec 12, 2012
42
GB
Hello,

Our client uses CCR and has a DND button programmed to each user where they can select a particular reason code for why they shouldn't be disturbed.

They have asked if it is possible instead of having one DND button where they have to scroll to select the right option they would like multiple DND button's each one is set to only one particular reason code.

So one button for lunch break, another for Break.

Is this possible?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top