Sent e-mail goes into spam folder @ AOL

[chipowaz]

I'm running:

Windows Server 2003 SBS and Exchange 2003

When users on the network send mail to an @aol.com address, the e-mails are placed in the spam folder. Are there any specific requirements for the e-mails not to be considered as 'spam?'

I have a DSL connection with static ip and mx-records are properly setup (atleast i believe so, can i check somehow?).

Here are the headers (i've edited the domain and ip info):

Return-Path: <SUser@mydomain.net>
Received: from rly-xj01.mx.aol.com (rly-xj01.mail.aol.com [172.20.116.38]) by air-xj04.mail.aol.com (v101_r1.4) with ESMTP id MAILINXJ42-4f7414871b5333; Wed, 15 Sep 2004 12:45:58 -0400
Received: from mydomain.net (adsl-123-123-123-123-123.dsl.lsan04.pacbell.net [123.123.123.123.123]) by rly-xj01.mx.aol.com (v101_r1.4) with ESMTP id MAILRELAYINXJ11-4f7414871b5333; Wed, 15 Sep 2004 12:45:42 -0400
Subject: test email
Date: 9/15/2004 12:44:29 PM Eastern Daylight Time
Message-ID: <6F9894F42068E34BAF6FB7FD896EAB1985B4@SERVER2003.phsl.local>
X-MS-Has-Attach:
MIME-Version: 1.0
Content-Type: multipart/alternative;boundary="----_=_NextPart_001_01C49B43.44F15FC0"
X-MS-TNEF-Correlator:
Thread-Topic: test email
Thread-Index: AcSbQ0S4fZAf9RndSDyXYmFl0HFx3w==
From: "Some User" <suser@mydomain.net>
Content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5.6944.0
To: <somerecepient@aol.com>

Any thoughts? Thanks very much for any input.

 

[FUZ]

Hi,
Yes the problem with this is that you are using a DSL connection w/ a static IP. Is this a home connection or a business connection? Basically the reason that I ask this is b/c your internet provider has a list of ips drawn up that its users use and then they submit this list to other major internet providers like AOL. Now here is the bad news your ip probably falls on this list and it was designated a spammers ip automatically to help with the crack down of spam. I had the same problem with Comcast and my exchange server. The way I got around this is that I had to setup a relay through another SMTP server to certain domains like AOL, Yahoo, Hotmail, etc... Even though you have a static ip it is still considered a quote "dialup ip" (not dynamic) by your internet provider.
-FuZ


-FuZ

Error loading error message

 

[FUZ]

You will find more info about it somewhere in here

http://postmaster.aol.com/tools/whitelist_guides.html

-FuZ

Error loading error message