Sending a .wav to an extension 2

[PinkeyNBrain]

Looking to see if I can send a .wav to an extension and/or another number. Essentially what I'm after is similar to an automated dialing system calling someone and playing a message. In my specific situation, at a manufacturing plant I'm wanting to set up a phone in shipping/receiving which a delivery driver can dial a number which will transfer into our PA system. The transfer will dump a simple "Assistance needed in shipping" type prompt then hang up. Having the delivery person being able to access our PA system directly is not an option (some of the drivers can be rather coarse in their language!)

I've looked around this form and other online sites and each of them discuss broad casting into voice mails boxes. Not what I'm after. Under VM Pro, I found a 'post dial' feature, but it seems to play the message back to the calling party, I want the message to go to the called party (i.e. our PA system)

 

[montyzummer]

i did not articulate this as simply as Mr Riddle but im sure he will agree any body who can go to in manager, short code feature and hit f1 will find this info , infact Mr Riddle is going to get a star for being patient and helpful.

APSS (SME)
ACSS (SME)

 

[Greybeard191]

thank you... a * for you.

GB

 

[PinkeyNBrain]

Thanks all - really. Years ago I worked R&D on class 4/5 and tandem switches. I am familiar with the technology and terms, but perhaps not AVAYAs subtle usage implications thereon. I wasn't aware that when I asked about sending a .wav to an extension/DN/SPID/SSID, that I was really asking for help fixing my PA system. Should it come to pass that I need to post here again, I will endeavor to word my questions more carefully.