Send To -> Mail recipient does nothing

[csudougie]

I have an issue with the Send To->Mail recipient feature in XP SP2. She is using Outlook 2007 and has done so for quite some time now. However, all of a sudden, when she right-clicks and choses that option, absolutely nothing happens. No email window, no error, nothing. Any ideas? She is, however, able to insert a file manually into an email it works fine.
Thanks.

 

[Bandenjamin]

Make sure that Outlook is her default Email program in Tools>Internet Options>Programs

--Dan
Whenever you find yourself on the side of the majority, it is time to pause and reflect.
Mark Twain

 

[mintjulep]

Does she by chance have Google Desktop installed?

 

[csudougie]

Outlook is her default program, and no she does not have google desktop.

 

[MMSMSD]

It sounds like the registry entries for SEND TO are messed up in some way. Try running HELP | OFFICE DIAGNOSTICS and 'repairing' the installation.

 

[AnotherHiggins]

From

http://windowsxp.mvps.org/sendtomail.htm

:

Click Start, Run and type:

[tab][COLOR=black lightgray]regsvr32 sendmail.dll[/color]

Next, set your default email client. To set Outlook Express as your default mail client, type the following commands:

[tab][COLOR=black lightgray]"%ProgramFiles%\Outlook Express\MSIMN.EXE" /REG[/color]

[tab][COLOR=black lightgray]regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll"[/color]

For other email clients, use the Internet Options applet in the Control Panel.

[tt]_____
[blue]-John[/blue][/tt]
[tab][red]The plural of anecdote is not data[/red]

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[csudougie]

Office Diagnostics worked! Thank you!