Send/Receive Settings In Outlook 2000

[deintinis]

I have two remote users with basically the same configurations, except one is a desktop user and one is a laptop user. When ever mail is sent to both of them, the laptop user receives the message 20 minutes before the desktop user does.
I figured that it might be different send/receive settings for each of them, but I can't seem to find that on Outlook 2000. Is there a way on Outlook 2000 to specify how often to check for mail? Any other ideas of why one would be getting messages later than the other? WOuld it be because the laptop user has an offline folder setting?

Thanks

 

[mattjurado]

Tools>Options. Go to Mail Delivery Tab. There, you will find the box that says, "Check for new messages every" and then you can specify the number of minutes. This option may not be there if they are in corporate/workgroup mode. If they are in that mode, and have to stay that way, then there is a similar option I believe. If they don't need to be in that mode, switch them to Internet Only.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[deintinis]

They need to be in corporate workgroup as they are getting mail from exchange server.

I have figured out that when a new message comes in, the inbox does not refresh automatically. The only way I can see the most recent message is to click off of the inbox to another folder and than back to the inbox. I have seen this before on one other machine running Outlook 2000. Any ideas.

 

[beerhunter2]

Probably nothing to do with Outlook. If your computer is running Windows XP with SP2, and you have the Windows Firewall turned on, this will cause the behavior you are describing.

Don't know if there is an exception that can be set to deal with this. I've turned off the firewall inside the LAN that is already behind a firewall, but this may not be the solution for your remote computers (unless they are protected by another firewall).

Help! I've fallen and I can't reach my beer.