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Send mail via SMTP through MS exchange server 1

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Viperoptic

Technical User
Aug 22, 2006
1
ZA
Hi There

Sorry if this question does not pertain to this section.

But I am really out of ideas

I am trying to install a ticket system on out local intranet but we only use MS exchange as our mail client and all the ticket system that I have tried all point to a SMPT/POP3 to send their mails and I cannot access any POP/SMTP server from within the network.

I was wondering if there was a way to have a fake SMTP server on my local server and then to point it to use MS exchange ?

Or something like that ?

Any ideas ?

Thanks
 
Did you mean "MS Outlook" when you said:
use MS Exchange as our mail client
If so, Outlook is usually set up to send emails SMTP to the Exchange server. The exchange server then relays it to the Internet.

Is the local server Windows? If so you can install IIS/SMTP on the local server. I am not sure what you mean by "fake" though....



Business and Data Integrations
A Northern Virginia IT Service and Consulting Company
 
Outlook doesn't send SMTP emails at ALL when connected to Exchange. It sends the info via MAPI to Exchange, and Exchange sends them out over SMTP.

If you need to configure Exchange to accept emails from the ticketing system, go to the Access>Connection properties of the SMTP virtual server in Exchange, and add the IP address to allow it to connect.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.
 
Outlook doesn't send SMTP emails at ALL when connected to Exchange

What are you talking about 58sniper? Outlook can use SMTP(port 25) for outgoing mail! In fact it isn't it the default?
Code:
[URL unfurl="true"]http://www.webdevelopersnotes.com/tips/internet/outlook_express_setup_new_email_account.php3[/URL]

[URL unfurl="true"]http://training.uit.tufts.edu/pdftips/SMTPPortChange.pdf[/URL]

[URL unfurl="true"]https://secure.web-hosting.net.my/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=41[/URL]

[URL unfurl="true"]http://www.wikihow.com/Get-Outlook-to-Send-Mail-Via-SMTP-if-You-Get-Error-530[/URL]

[URL unfurl="true"]http://knowledgebase.alpinesupport.net/article.php?id=271[/URL]

Are you talking about if you are using https/RPC?


Business and Data Integrations
A Northern Virginia IT Service and Consulting Company
 
No, he's talking about Outlook in Exchange mode.

All your examples relate to either Outlook Express or Outlook in what used to be called Internet mode.

Whilst versions of Outlook subsequent to Outlook 2000 no longer have exclusive operational modes (Corporate/Workgroup versus Internet Only), the communication between Outlook and your mailbox on Exchange Server is, as 58sniper says, via MAPI and not SMTP
 
MAPI / RPC calls mean less network traffic and far more usability. SMTP is generally an unauthenticated data shunt useful for the Internet but potentially hazardous for the LAN.
 
And I am talking about Outlook not in Exchange mode. Sniper said flat out:

Outlook doesn't send SMTP emails at ALL when connected to Exchange.

This is not accurate. The fact is, Outlook can use SMTP to send email through Exchange.


Business and Data Integrations
A Northern Virginia IT Service and Consulting Company
 
I think that is a bit pedantic - Outlook when connected to Exchange in the way it was meant to connect uses MAPI not SMTP. You *can* use Outlook to send emails to Exchange over SMTP but it would be a bad idea.
 
That's probably an assumption on my part, given that we're discussing Outlook and Exchange. I assumed things were configured as designed and recommended. In that case, Outlook would use MAPI. Sure, ANY SMTP client could connect to Exchange, given the right configuration. But, as Zelandakh mentioned, it would be a bad idea to use it that way, as you'd likely be using POP3. Kinda like having a Corvette in the garage, but taking the Yugo next to it everyday.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.
 
Pat is absolutely accurate! When Outlook is configured as an Exchange client it does not send SMTP mail.

If outlook is going to send SMTP mail through an Exchange server it is setup as POP client; not an Exchange (MAPI) client.

To allow SMTP mail through your Exchange server you need to go to your relay settings in System Manager and allow the IP of your ticketing system to send SMTP mail. Or you can add your whole subnet. Or you can select the option to allow authenticated to users to send regardless of the list above. Or all of the above.
 
Pat is absolutely accurate!

No he is not "absolutely accurate". He said:

Outlook doesn't send SMTP emails at ALL when connected to Exchange

That is not accurate. Outlook can send SMTP emails to Exchange. End of story.




Business and Data Integrations
A Northern Virginia IT Service and Consulting Company
 
If Outlook is configured as a POP3 or IMAP4 client it uses POP or IMAP to retrieve mail and SMTP to send. Why would you want to do that? If you have Outlook, which is a MAPI client, then you would want to connect via MAPI to get the full feature set. If it's on your corporate LAN, you don't need to do anything special. If it's from the internet use RPC over HTTPS aka Outlook Anywhere.
 
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