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self services ivr report in solidus e care 9.0

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ravin789

ravin789

Technical User
Jun 30, 2014
51
IN
hi,
we have self services IVR .
i.e-if any one wants to know their A/c or policy details ,he can get all these from IVR option available,
Can we get report for all these calls were i can get IVR Journey of a customer.
 
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Have you read the help file or tried producing a Service Access report in Report Manager?

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