Seized digital ext's after upgrd to 4.1

[rmktech]

Hello all, i have an ip 406v2, 4.1(9) equipped with 2- 4 line cards, ds30 v1 rel. 6.0(7). It seems like after the upgrade to 4.1 I have had digital stations 215,214,213 all 4406 telesets, randomly go off hook ad display both the red & green light. If i look in system status, it,they show up as seized call length and time in state show the same time counting up to 30 seconds, then the timer resets to 0 and the call ref counter advances by 1,then this repeats...all day unless you go and physically pick the handset up and then hang back up.

Whats wrong??

thanks
Ron k

 

[ProviderReborn]

Your post is unclear. You say DS are running 6.0 7.
Is this correct. If so Upgrade them to the right version also.

ACA - IP Office Implement
ACA - IP Telephony
CCENT - Cisco ICND1
CCNA - Working towards.

 

[rmktech]

ProviderReborn :

The ds 30 firmware is at 6.1(9) the software is 4.1(9). I did just upgrade anyways , however it shows it at 4.1(9) with 4.1(9) avail.

I call station 213 (4406) ring , ring, ring i hang up. System status then shows:
call ref call timer originator,calledprty current state
11 00:00:04 Extn 213, Douglas Grady Seized

time in state.
00:00:04

every 30 second the call timers and call in state timer resets to 0 and increases the call ref by 1.

 

[mattKnight]

When the DS unit was upgraded to 4.0.7 was the intermediate build (3.2.999)?


I'd suggest downgrading to 3.2.999 and re-upgrading to 4.1.9.

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[rmktech]

mattKnight:

I can not seem to downgrade......
open mgr.
change \workng dir
set to C:\Program Files\Avaya\IP Office\Manager\V3_2_999
(two files are here:ip401ng.bin and nadcpv2.bin)
choose File/advance/upgrade
wizard starts
shows only ip 406 (not selectable.)

duh
What am i doing wrong??

thanks

ron k

 

[kwing112000]

That upgrade is only for DS V2 modules. Not sure what your issue is but V1 mods dont need that.

Kevin Wing
ACA- Implement IP Office
Carousel Industries