Security/User roles for TEC 3.9/TBSM 3.1/Netcool 3.0

[Tiffin]

Hello,

I'm doing some due dilgence on the security features of the modules listed in the subject line. I was wondering if anyone can speak to the following (or refer me to someone who can):

--Do the modules listed above allow for user roles under the security functionality?
--What is the client? Web browser? Java client? Other?
--Are there service tree/business views?
--Is there true agentless monitoring?

I'm checking with the vendor but wanted the straight scoop as well.

Thanks,

Amy
TCC