Dec 18, 2006 #1 JAAGB Technical User Apr 21, 2006 138 0 0 AF Hi all, I am tring to upgrade the SECC 4.2 Keycode for 60 to 80 agents but i am getting error on the SECC Server. The Error was "Cannot downgrade features" any idea the problems? Please Note: the key code was correct
Hi all, I am tring to upgrade the SECC 4.2 Keycode for 60 to 80 agents but i am getting error on the SECC Server. The Error was "Cannot downgrade features" any idea the problems? Please Note: the key code was correct
Dec 18, 2006 #2 NTOldTimer Programmer Jun 26, 2003 243 0 0 US Try the KDIF and KSHO commands in LD 143 and see what is in the PEND file to compare with the REC file. Upvote 0 Downvote
Try the KDIF and KSHO commands in LD 143 and see what is in the PEND file to compare with the REC file.
Dec 18, 2006 Thread starter #3 JAAGB Technical User Apr 21, 2006 138 0 0 AF I was Tring to do in SECC server not on the PABX... Upvote 0 Downvote