Searching Forum for error codes .. how?

[LeonardFernald]

What's the trick to searching this forum for error codes?

The text, 22,721.05 exists in this forum yet I can't find it through the search function. I've tried:

22,721.05
"22,721.05"
22\,721\.05

etc ...

What gives? Tips? Tricks?

 

[NCC1701A]

Don't know about searching for error codes here, but if your machine is 840, 850, 860, or 8200, because you did not specify, the code according to the manual is: Y-axis print failure. Media did not arrive at the preheat exit sensor soon enough to complete the print. May also be due to an unexpected high-capacity tray sensor event. Probable cause: Lower tray assembly sensor bouncing
Action: Try lighter or smoother media (for less friction) or Replace lower tray.

Hope this helps!

 

[LeonardFernald]

Well, thanks NC1701A! In reality, I get different errors. I thought it proper to do a search before posting, and I can't figure the search prob.

So, here goes: On an 840, I get two jam errors, but no jam. Error codes are 22,508.08 and 22,506.06 (I'm not at work, but I think that's right.) I've done the basic roller cleans, but no fix.

Is it true the only way to get a service manual, is to buy one? What!? This stuff *should* be readily available from Xerox or Tektronix

Anyway, if someone can help with the codes that'd be great. A service_manual.pdf would be much better in the long run.

Thanks for any help,
Leonard F.