We are modifying the workflow here, so that when an email with an attached design comes in to a global account, it gets categorized with an assigned designer and flagged for follow-up. The follow up flag gets cleared when the design is complete and sent back.
What I want to do is to create a search folder on each machine that will look for all email with their assigned color, but has a follow-up flag. I have tried using the advanced, and I can get mail with a specific category color assigned, but when adding in the flag criteria, it fails to find any, even though half a dozen exist that it should have picked up on.
Now, how can I get this to work, or is there a better suggestion for managing this global address?
What I want to do is to create a search folder on each machine that will look for all email with their assigned color, but has a follow-up flag. I have tried using the advanced, and I can get mail with a specific category color assigned, but when adding in the flag criteria, it fails to find any, even though half a dozen exist that it should have picked up on.
Now, how can I get this to work, or is there a better suggestion for managing this global address?