Seagate Crystal Reports printing on Meta XP

[mleaburt]

Does anyone out there have experience with printing Seagate Crystal reports over Metaframe XP? I'm having a challenge with printing to the correct printer. Before I go into the long version, I just wanted to find out if anyone has experience with this. Please reply if you do and I will respond with more detail.

Thanks in advance!
Michelle

 

[CitrixEngineer]

As if by co-incidence, just before I logged onto this forum I sent a report for printing on a fresh MetaFrame XPe server with CR8.5 installed. It sent the job straight to my client printer with no problems.

Doesn't the default client printer just appear next to Name in the printer dialogue in CR, if you go to File -> Printer Setup?

Hope this helps CitrixEngineer@yahoo.co.uk

 

[mleaburt]

The default printer does show up in Crystal under File: Printer Setup. Even if I mark the 'No Printer' selection in the Printer Setup, my app still prints to the default windows printer. Right now, I am going to run some application compatibility scripts on Metaframe, to see if that resolves my challenge. If that doesn't work, I'm sure I'll post back again. I'm stumped on this one. The app that uses the Seagate crystal reports print engine worked fine on the older Citrix install. As soon as we installed the apps on Metaframe on new hardware, the printing issue cropped up. Weird.

Thanks for the reply, tho'!
Michelle