Seagate Crystal Reports has encountered a problem...

[BJ1106]

I have created a report. the main report will pass some values to a subreport. the subreport is showing all the details for each record.

It worked fine. And i was working on it today. when i tried to refresh data and move page by page, when it reached to page 10, i received the error window "Seagate Crystal Reports has encountered a problem... and need to be closed..."

I even don't know how to start to fix this issue. anyone has any experience of this?

I am using Crystal Report 6. it's an old version. but it's a report I took over from someone else and it's been in prod (work with a VB6 app), so they don't want me to use new version, don't know whether the new version will work. I am new to crystal report.

Please help!!!

 

[synapsevampire]

I hate to be the bearer of bad news, but older versions of Crystal were famous for corrupting reports, and it was impossible to recover some of them.

Hopefully you've been versioning reports and have a recent version, if not, start doing so now, regardless of the verision. I save as <report name> ver X after every significant change.

So make a copy of the report and open the copy. Do not refresh the data, instead try deleting all formulas in the report and then try running it, if it doesn't error, then you know that some formula is the offending bit.

If that fails, at least you know the formulas aren't doing it, and slowly inch your way through any settings on the sections, and finally start removing tables.

Unfortunately you can't save in newer versions back to CR 6, so even if a recent version opens it, you won'tbe able to go back...

-k

 

[BJ1106]

Thank you for your reply. I am doing as you suggested. I deleted all the new formula I added to it then added back one at a time then run it, save it. so then i can find out which formula failed on me...

 

[synapsevampire]

It may not be the formulas, and you may have to rebuild it from scratch.

-k

 

[IdoMillet]

I would start by testing the removal of the subreport.

- Ido

view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[synapsevampire]

Good point, Ido, and as part of that, open the subreport and save it off seperately (if that even worked in CR 6, can't recall, that must be 10 year old), then try running it by itself, and the main report without it. SHould prove telling.

-k