SCU Stopped Working

[PhoneStar]

On a Meridian Option 61C Rls 25.47 and I’m trying to get the speed call user working again on this one phone, the phone in question:
REQ prt
TYPE tnb
TN 12 1 5 4
DATE
PAGE
DES
DES 5125
TN 12 1 5 4
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5735
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 1
SGRP 0
RNPG 0
XLST
SCI 0
SCPW
CAC_MFC 0
CLS
PLEV 2
CSDN
AACS NO
MLWU_LANG
FTR SCU 0007
DATE

When I look at the SCU in question:
REQ lst
CUST 0
DATE
PAGE
DES
FEAT scu
LSNO
SCU 00 5734 0007 TN 012 1 5 03 2500 5125 20 APR 2011
SCU 00 5735 0007 TN 012 1 5 04 2500 5125 10 DEC 2009

But when I look at numbers associated:
REQ prt
TYPE scl
LSNO 7
SIZE 9
RNGE
SCNO 0007
SCL
DNSZ 8
STOR 0
STOR 1
STOR 2
STOR 3
STOR 4
STOR 5
STOR 6
STOR 7
STOR 8

I want them to dial #32 for first number, #33 for the next number or #34 for the next number. If you could explain how to do this?
This was working (don’t know when it stopped working).
Thanks

 

[PatrickSr]

It worked on a Meridian? You want the user to actually dial 32 (for Chicago, eg), 33 (for Miami, eg), 34 (for Los Angeles, eg), etc? If that be the case, simply increase the SCL SIZE to 50 and it will provide the user with entries 00 thru 49 on which to program each phone number.

 

[PhoneStar]

Oh sorry, there is a phone out on the fence and to call one of us in the building they pick up the handset and dial #32 and 5030 rings inside our building, dial #33 and 5056 rings in our building or dial #34 and 5512 rings inside our building. I assumed the phone is using SCU since I saw it in there in the print out.

 

[PhoneStar]

No one can help me?

 

[GHTROUT]

There are no entries in that speed call list. You also omitted the CLS of the TN, which we would need to see if you want more than guesses at what is wrong



~~
Gene at GHTROUT.com

 

[PhoneStar]

I apologize; I have to hand jam it and was trying to avoid any unnecessary typing.
There are no entries in the speed call list and here is the CLS:

CLS UNR DTN FBD XFD WTA THFD FND HTD ONS
LPR XRA AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN PRMA PHTD PCWD EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA UDI RCC HBTD DDGA NAMA MIND
NRWD NRCD NROD CRD PRSD MCRD
EXRO SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR

Thanks

 

[bdmcdonald99]

Oh sorry, there is a phone out on the fence and to call one of us in the building they pick up the handset and dial #32 and 5030 rings inside our building, dial #33 and 5056 rings in our building or dial #34 and 5512 rings inside our building. I assumed the phone is using SCU since I saw it in there in the print out."

Sounds like the phone has this programing in it NOT the PBX. Call your phone tech who installed it or look up a manual on line for the model number of the phone and re-program it.

It's a phone system, NOT a clock!

 

[PatrickSr]

Don't know if you've solved it yet, but I notice now it is a 500 port TN, Analog Set, for which a SpreCode would be required to first access Speed Call? Is there another ANALOG Speed Call User you could 'copy' from? I'd say try expanding the size of the SCL 07 to 50 and than program entry 32 as 5030, entry 33 as 5056 and entry 34 as 5512; I'd say a SpreCode would be required first. Hope I am wrong.