SCSI/Raid controller conflict with IDE IRQ's

[Guinea]

Hi There,

I just installed a sony CD-R/RW CRX215A1 in my Gateway PIII 450 mhz/ Windows 2000 pro machine. The machine booted fine. The machine runs fine and I can play audio CD's from the CD-R/RW. When I try to run the CD-R/RW burner software (B's recorder GOld5.09) I get a blue screen and the error:

"Stop:0x000000D1 (0x000000DB, 0x00000012, 0x00000000, 0xEB4571787)
Driver_IRQL_not_les_or_equal"

My config is: one Adaptec SCSI card in PCI 1 (I have a Zip 100 hooked to that which functions)
one Ethernet card in PCI 2 that came with the computer

hard Drive is Master on Primary IDE
CD-R/RW is now the master on Secondary IDE with the CD-Rom that came with the computer as the slave.



I am running WIndows 2000 Pro service pack 3 (see below)


From what I have researched it is a conflict between the IRQ of my Primary and Secondary IDE and the SCSI host controllers (see below). I have been unable to change the IRQ's in the Bios. I have tried turning on and off Plug and play but that doesn't help. I tried dissabling the serial com's IRQ's to free up IRQ's and that did not help.

1) Do I need the RAID/SCSI drivers and how can I get rid of them if I do not need them?

2) How can I change the IRQ's in my Bios?

3) Is there an upgraded Bios that will allow me to change the IRQ's?

4) Any other way to get rid of the SCSI host controllers?
using the same IRQ's as the IDE's?

Thanks in advance,

Marc

P.S.

A bunch of information from the System applet is pasted below.



System Information report written at: 10/12/2002 10:22:38 AM
[Problem Devices]

Device PNP Device ID Error Code
Primary IDE Channel PCIIDE\IDECHANNEL\4&CB9060A&0&0 32
Secondary IDE Channel PCIIDE\IDECHANNEL\4&CB9060A&0&1 32


IRQ Number Device
9 Microsoft ACPI-Compliant System
9 NVidia Riva TNT
9 Intel 82371AB/EB PCI to USB Universal Host Controller
9 Creative AudioPCI (ES1371,ES1373) (WDM)
9 Intel(R) PRO/100+ Management Adapter
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
12 Logitech-compatible Mouse PS/2
8 System CMOS/real time clock
13 Numeric data processor
6 Standard floppy disk controller
4 Communications Port (COM1)
3 Communications Port (COM2)
14 Primary IDE Channel
14 SCSI/RAID Host Controller
15 Secondary IDE Channel
15 SCSI/RAID Host Controller


SCSI COntrollers

Adaptec AIC-7850 PCI SCSI COntroller ( I have a PCI SCSI card for an external SCSI Zip Drive)
Iomega Jaz Jet PCi Driver- not used
Iomega Zip IDE/ATAPI- not used
SCSI/Raid Host COntroller Interupt Request 14 with a red circle with a slash covering the chip
(used by Primary IDE Chanel)
SCSI/Raid Host COntroller Interupt Request 15 with a red circle with a slash covering the chip
(used by secondary IDE Chanel)


System Information report written at: 10/11/2002 04:54:02 PM
[System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 3 Build 2195
OS Manufacturer Microsoft Corporation
System Name MARC
System Manufacturer GATEWA
System Model TABOR_II
System Type X86-based PC
Processor x86 Family 6 Model 7 Stepping 2 GenuineIntel ~448 Mhz
BIOS Version PhoenixBIOS 4.0 Release 6.0
Windows Directory C:\WINNT
System Directory C:\WINNT\System32
Boot Device \Device\Harddisk0\Partition1
Locale United States
Total Physical Memory 392,740 KB
Available Physical Memory 197,032 KB
Total Virtual Memory 943,232 KB
Available Virtual Memory 598,328 KB
Page File Space 550,492 KB
Page File C:\pagefile.sys

System Information report written at: 10/12/2002 10:20:37 AM
[I/O]

Address Range Device Status
0x0000-0x0CF7 PCI bus OK
0x0000-0x0CF7 EISA direct memory access controller OK
0x0D00-0xFFFF PCI bus OK
0x03B0-0x03BB Intel 82443BX Pentium(r) II Processor to AGP Controller OK
0x03B0-0x03BB NVidia Riva TNT OK
0x03C0-0x03DF Intel 82443BX Pentium(r) II Processor to AGP Controller OK
0x03C0-0x03DF NVidia Riva TNT OK
0x0A79-0x0A79 ISAPNP Read Data Port OK
0x0279-0x0279 ISAPNP Read Data Port OK
0x0274-0x0277 ISAPNP Read Data Port OK
0x7000-0x700F Motherboard resources OK
0x8000-0x803F Motherboard resources OK
0x0060-0x0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x0064-0x0064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x0080-0x0091 EISA direct memory access controller OK
0x0094-0x009F EISA direct memory access controller OK
0x00C0-0x00DF EISA direct memory access controller OK
0x040B-0x040B EISA direct memory access controller OK
0x0410-0x043F EISA direct memory access controller OK
0x0481-0x0483 EISA direct memory access controller OK
0x0487-0x0487 EISA direct memory access controller OK
0x0489-0x0489 EISA direct memory access controller OK
0x04D6-0x04D6 EISA direct memory access controller OK
0x0070-0x0071 System CMOS/real time clock OK
0x0020-0x0021 Programmable interrupt controller OK
0x00A0-0x00A1 Programmable interrupt controller OK
0x04D0-0x04D1 Programmable interrupt controller OK
0x00F0-0x00FF Numeric data processor OK
0x0040-0x0043 System timer OK
0x0061-0x0061 System speaker OK
0x03F0-0x03F5 Standard floppy disk controller OK
0x03F7-0x03F7 Standard floppy disk controller OK
0x03F8-0x03FF Communications Port (COM1) OK
0x0378-0x037F ECP Printer Port (LPT1) OK
0x0778-0x077F ECP Printer Port (LPT1) OK
0x02F8-0x02FF Communications Port (COM2) OK
0x1480-0x148F Intel(r) 82371AB/EB PCI Bus Master IDE Controller OK
0x01F0-0x01F7 Primary IDE Channel OK
0x01F0-0x01F7 SCSI/RAID Host Controller OK
0x03F6-0x03F6 Primary IDE Channel OK
0x0170-0x0177 Secondary IDE Channel OK
0x0170-0x0177 SCSI/RAID Host Controller OK
0x0376-0x0376 Secondary IDE Channel OK
0x1440-0x145F Intel 82371AB/EB PCI to USB Universal Host Controller OK
0x1400-0x143F Creative AudioPCI (ES1371,ES1373) (WDM) OK
0x0200-0x0207 Game Port for Creative OK
0x1460-0x147F Intel(R) PRO/100+ Management Adapter OK

System Information report written at: 10/12/2002 10:20:52 AM
[DMA]

Channel Device Status
4 EISA direct memory access controller OK
2 Standard floppy disk controller OK
3 ECP Printer Port (LPT1) OK
Guinea pigs make the world a nicer place!

Piggydad30@hotmail.com

 

[pbxman]

Could be something as simple as the aspi drivers needing a fix.
Try this site:

http://sony.storagesupport.com/cdrw/aspi.htm

Other than that - use Nero

Also - you can try disabling the red devices in device manager and see if you can burn then - but since the PC works fine and the IOMEGA works off the SCSI controller - that shouldn't be the problem. I think it's the ASPI layer.

Give it a shot. pbxman
Systems Administrator

Please let Tek-Tips members know their posts were helpful.

 

[Guinea]

Thanks pbxman

I went to the link but the ASPI updater is not compatible with Windows2000 according to Sony. I hate to spend more money to get Nero when I just bought this CD-RW. Do you think it might be that my y2k just needs to be repaired or a clean install? I was able to get the software to open when I uninstalled the SCSI/Raid drivers but once I rebooted they were reloaded. I even took out and uninstalled the SCSI PCI card but that did no help.

-Marc Guinea pigs make the world a nicer place!

Piggydad30@hotmail.com