Screen hangs at Applying Computer Settings 1

[zoeythecat]

Hi All,

I recently upgraded a Windows2000/Exchange2000 Server to Windows2003/Exchange2003. The server was fine for over a week. I shut the server down yesterday. On reboot the "Applying Computer Settings" appeared for over an hour. I finally got the logon screen. It took me over an 1hour to get logged in. I checked event viewer messages and nothing appeared abnormal. I checked all the services and everything is fine. Before I left yesterday I attempted to logoff the workstation. The "Logging off" screen stayed there. It was still there when I came in this morning. I attempted rebooting twice. The last time I rebooted I chose "Last known good configuration" but still the screen just hangs at "Applying Computer Settings" and this time the login screen does not even appear. The thing is the Exchange Services are fine. Email is fine. No problems. I just don't get the login screen. I also cannot connect to it via my Terminal Services client. I'm at a loss about what it could be. Can anyone point me in the right direction?

Thanks in advance,
Zoey

 

[zoeythecat]

An update on this:

It turns out the problem was with 2 APC UPS Services (APC PBE AGENT and APC PBE Server). The services were in a "Starting State". I needed to disable these services. I was able to get the login screen after this. I don't believe the APC product is compatible with Windows2003 yet.

So if anyone is upgrading to Windows2003 be aware if you have any APC services installed. Disabled them before you do the upgrade

 

[cstancill]

Zoey is right. The Java runtime module in APC's powerchute 6.x expired on the 27th. Next reboot causes problems. We fought this for a couple of hours before someone found the advisory. You should be able to install ver 7.x


Craig