Scramble Code Error or I/O Error

[tahki]

Hi,

I have an Octel 250 and the following error is showing up in the status log:

14 JUN 04 07:10:36AM
*** Integraton Error
>>>INVESTIGATE SYSTEM ENVIRONMENT
00000 24C01300 F9000000 2500186E 24A40100
00010 01001717 17171717 1717EC07 0000608D
00020 01001700

I am trying to decipher the status log error manual from Avaya's website - is a Scramble Code Error or I/O Error something that is urgent to resolve as this will take me some time to figure out. Any info/advice would be greatly appreciated!

Thanks!
Laura

a.k.a. babysitter of a Sl1/61C r.24 v.25

 

[KenMeans]

are you using a dmid or flt-n cards in the octel

 

[tahki]

flt-n cards - something tells me this is not a good error to get?

a.k.a. babysitter of a Sl1/61C r.24 v.25

 

[KenMeans]

this is from the config note but it tells me that it has been fixed in rel 3 software what software are you on on the octel side ?

8.14 F9 errors. During the PBX mid nite routine, when Overlay 30
runs, the voice server may log F9 errors (25/28) accompanied by
XMI clock errors. These errors are non service affecting and are
the result of a problem with the PBX clocking mechanism. This
problem has been resolved with Aria 3.0 software.

 

[tahki]

03.00.09-1 is the version we currently have. Thank you very much for the information - it's a good starting point for me.

a.k.a. babysitter of a Sl1/61C r.24 v.25

 

[KenMeans]

it may also be a port problem with the station not logging in to the acd group look to see if all of the ports are logged in that are hooked to the Octel

 

[tahki]

Everything is logged in except for the MWI ports.

a.k.a. babysitter of a Sl1/61C r.24 v.25

 

[KenMeans]

Aria 03.00.09-1 19288 3949 F9-65 status log errors when message waiting command response is to slow.

Description
Description: F9-65 status log errors when message waiting command response is to slow. No user complaints. Patch ignores the slow response to get rid of the errors.
Symptoms:

Considerations: This patch will prevent visibility to valid problems. If a message waiting light never goes off or comes on, then this patch should not be used, call TAC to investigate the problem.

 

[tahki]

Thank you very much for all the information!!! I really appreciate it!!!!

a.k.a. babysitter of a Sl1/61C r.24 v.25