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SCN Down 9

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BrianCosta

Systems Engineer
Oct 25, 2018
376
JO
Hello ...

I have an issues connecting two IPO via SCN, the Line is Idle but the SCN is down

status_pot3aa.png


Here is what's going on SysMonitor:

04:58:00 402830mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1009 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
04:58:01 403830mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: TimerExpired cause=CMTCDelayedProcessing
04:58:01 403830mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: LOOKUP CALL ROUTE: type=100 called_party=100 sub= calling=501 dir=out complete=0 ses=0
04:58:01 403830mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: ADD TARGET (N): number=100 type=100 depth=1 nobar=1 setorig=1 ses=0
04:58:01 403831mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: DEF SC: 100 0 sc=type=Barred code=?, num=.
04:58:01 403831mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: CancelTimer CMTCDialToneTimeout
04:58:01 403831mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: NO INITIAL TARGETS: ??
04:58:01 403831mS CMTARGET: 0.1009.0 4 Cash - Tabrbour.0: Fallback() targeting failed
04:58:01 403832mS CMLOGGING: CALL:2002/10/2404:57,00:00:00,000,501,O,100,100,Cash-Tabrbour,,,1,,""n/a,0
04:58:01 403832mS CD: CALL: 0.1009.0 BState=Idle Cut=0 Music=0.0 Aend="Cash - Tabrbour(501)" (0.1) Bend="" [] (0.0) CalledNum=100 () CallingNum=501 (Cash - Tabrbour) Internal=1 Time=2144 AState=Dialling
04:58:01 403832mS CD: CALL: 0.1009.0 Deleted
04:58:01 403832mS CMExtnEvt: Cash - Tabrbour: CALL LOST (CMCauseCallBarred)
04:58:01 403832mS CMExtnEvt: Cash - Tabrbour: Extn(501) Calling Party Number(501) Type(CMNTypeInternal)
04:58:01 403833mS CMCallEvt: 0.1009.0 -1 Cash - Tabrbour.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
04:58:01 403833mS CMExtnEvt: v=1 State, new=CMESCompleted old=Dialling,0,0,Cash - Tabrbour
04:58:01 403834mS CMCallEvt: 0.1010.0 -1 BaseEP: DELETE CMEndpoint f575321c TOTAL NOW=1 CALL_LIST=0
04:58:01 403834mS CMCallEvt: END CALL:4 (f4f081c0)
04:58:01 403836mS CMMap: a=21.11 b=0.0 DTMF::AllocateRAS allocated CMRTVoicemail resource busy 2, total 45
04:58:01 403836mS CMMap: a=21.11 b=1.255 T
04:58:01 403836mS CMMap: a=21.11 b=0.1 M22
04:58:04 406976mS RES: Thu 24/10/2002 04:58:04 FreeMem=54662948 54485492(1) CachedMem=177456 CMMsg=2(3) Buff=5200 1352 1000 7463 5 Links=6932 BTree=14710 CPU=30.24% CPUStats=6/19/14250/14250/19865/0/0 MCR=0 MCW=0
04:58:04 406976mS RES2: IP 500 V2 9.0.0.0 build 829 Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=54 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=19(TLS=4) TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
04:58:04 406976mS RES4: XML MemObjs=56 PoolMem=2097152(1) FreeMem=2081932(1)

********** SysMonitor v11.0.4.7.0 build 6 [connected to 192.168.4.27 (Zalatimo - Taba)] **********
04:58:06 408349mS PRN: Monitor Status IP 500 V2 9.0.0.0 build 829
04:58:06 408349mS PRN: LAW=A PRI=0, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=4)
04:58:09 411593mS CMExtnRx: v=501, p1=0
CMReleaseComp
Line: type=DigitalExtn 2 Call: lid=0 id=1009 in=0
04:58:09 411594mS CMCallEvt: 0.1009.0 -1 Cash - Tabrbour.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
04:58:09 411594mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=CMESCompleted,0,0,Cash - Tabrbour
04:58:09 411594mS CMExtnEvt: Cash - Tabrbour: CALL LOST (CMCauseForceClear)
04:58:09 411594mS CMExtnEvt: Cash - Tabrbour: Extn(501) Calling Party Number(501) Type(CMNTypeInternal)
04:58:09 411594mS CMExtnEvt: Cash - Tabrbour: CMExtnHandler::SetCurrent( id: 1009->0 )
04:58:09 411595mS CMCallEvt: 0.1009.0 -1 Cash - Tabrbour.-1: StateChange: END=X CMCSCompleted->CMCSDelete
04:58:09 411595mS CMTARGET: 0.1009.0 -1 BaseEP: ~CMTargetHandler f4f018e0 ep f4f086e0
04:58:09 411595mS CMCallEvt: 0.1009.0 -1 BaseEP: DELETE CMEndpoint f4f086e0 TOTAL NOW=0 CALL_LIST=0
04:58:09 411597mS CMMap: a=21.11 b=0.1 M02
04:58:09 411597mS CMMap: a=21.11 b=0.0 T0
04:58:09 411597mS CMMap: a=21.11 b=0.0 DTMF::~DTMF freed CMRTUnknown resource busy 1, total 45
04:58:09 411984mS RES: Thu 24/10/2002 04:58:09 FreeMem=54659588 54485492(1) CachedMem=174096 CMMsg=2(3) Buff=5200 1361 999 7463 5 Links=6948 BTree=14710 CPU=06.64% CPUStats=1/3/7190/18719/19865/0/0 MCR=0 MCW=0
04:58:09 411984mS RES2: IP 500 V2 9.0.0.0 build 829 Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=56 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=19(TLS=4) TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
04:58:09 411984mS RES4: XML MemObjs=56 PoolMem=2097152(1) FreeMem=2081932(1)
04:58:10 412166mS PRN: 501: Digit Pressed 2
04:58:10 412167mS CMCallEvt: 0.1011.0 -1 BaseEP: NEW CMEndpoint f4f086e0 TOTAL NOW=1 CALL_LIST=0
04:58:10 412168mS CMCallEvt: 0.1011.0 -1 Cash - Tabrbour.-1: NEW CMExtnEndpoint f4f086e0, Name=Cash - Tabrbour, Extn=501, Phys Extn=501
04:58:10 412168mS CMCallEvt: CREATE CALL:5 (f4f081c0)
04:58:10 412168mS CMCallEvt: 0.1012.0 -1 BaseEP: NEW CMEndpoint f575321c TOTAL NOW=2 CALL_LIST=0
04:58:10 412170mS CMExtnEvt: Cash - Tabrbour: CMExtnHandler::SetCurrent( id: 0->1011 )
04:58:10 412170mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,Cash - Tabrbour
04:58:10 412170mS CMExtnRx: v=501, p1=0
CMSetup
Line: type=DigitalExtn 2 Call: lid=0 id=1011 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[501] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Cash - Tabrbour
04:58:10 412171mS CMCallEvt: 0.1011.0 5 Cash - Tabrbour.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
04:58:10 412171mS CMExtnEvt: v=1 State, new=Dialling old=Idle,0,0,Cash - Tabrbour
04:58:10 412171mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=501 dir=out complete=0 ses=0
04:58:10 412171mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
04:58:10 412172mS CMCallEvt: 0.1011.0 5 Cash - Tabrbour.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
04:58:10 412172mS CMExtnTx: v=501, p1=0
CMSetupAck
Line: type=DigitalExtn 2 Call: lid=0 id=1011 in=0
BChan: slot=0 chan=1
Timed: 24/10/02 04:58
04:58:10 412173mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1011 in=0
Called[2] Type=Default (100) Reason=CMDRdirect
04:58:10 412174mS CD: CALL: 0.1011.0 BState=Idle Cut=0 Music=0.0 Aend="Cash - Tabrbour(501)" (0.1) Bend="" [] (0.0) CalledNum=2 () CallingNum=501 (Cash - Tabrbour) Internal=1 Time=6 AState=Dialling
04:58:10 412656mS PRN: 501: Digit Pressed 0
04:58:10 412656mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1011 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
04:58:10 412856mS PRN: 501: Digit Pressed 0
04:58:10 412856mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1011 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
04:58:11 413856mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: TimerExpired cause=CMTCDelayedProcessing
04:58:11 413856mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: LOOKUP CALL ROUTE: type=100 called_party=200 sub= calling=501 dir=out complete=0 ses=0
04:58:11 413856mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: ADD TARGET (N): number=200 type=100 depth=1 nobar=1 setorig=1 ses=0
04:58:11 413857mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: DEF SC: 200 0 sc=type=Barred code=?, num=.
04:58:11 413857mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: CancelTimer CMTCDialToneTimeout
04:58:11 413857mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: NO INITIAL TARGETS: ??
04:58:11 413857mS CMTARGET: 0.1011.0 5 Cash - Tabrbour.0: Fallback() targeting failed
04:58:11 413858mS CMLOGGING: CALL:2002/10/2404:58,00:00:00,000,501,O,200,200,Cash-Tabrbour,,,1,,""n/a,0
04:58:11 413858mS CD: CALL: 0.1011.0 BState=Idle Cut=0 Music=0.0 Aend="Cash - Tabrbour(501)" (0.1) Bend="" [] (0.0) CalledNum=200 () CallingNum=501 (Cash - Tabrbour) Internal=1 Time=1690 AState=Dialling
04:58:11 413858mS CD: CALL: 0.1011.0 Deleted
04:58:11 413858mS CMExtnEvt: Cash - Tabrbour: CALL LOST (CMCauseCallBarred)
04:58:11 413859mS CMExtnEvt: Cash - Tabrbour: Extn(501) Calling Party Number(501) Type(CMNTypeInternal)
04:58:11 413859mS CMCallEvt: 0.1011.0 -1 Cash - Tabrbour.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
04:58:11 413859mS CMExtnEvt: v=1 State, new=CMESCompleted old=Dialling,0,0,Cash - Tabrbour
04:58:11 413860mS CMCallEvt: 0.1012.0 -1 BaseEP: DELETE CMEndpoint f575321c TOTAL NOW=1 CALL_LIST=0
04:58:11 413860mS CMCallEvt: END CALL:5 (f4f081c0)
04:58:11 413862mS CMMap: a=21.11 b=0.0 DTMF::AllocateRAS allocated CMRTVoicemail resource busy 2, total 45
04:58:11 413862mS CMMap: a=21.11 b=1.255 T
04:58:11 413862mS CMMap: a=21.11 b=0.1 M22
04:58:14 416094mS CMExtnRx: v=501, p1=0
CMReleaseComp
Line: type=DigitalExtn 2 Call: lid=0 id=1011 in=0
04:58:14 416095mS CMCallEvt: 0.1011.0 -1 Cash - Tabrbour.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
04:58:14 416095mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=CMESCompleted,0,0,Cash - Tabrbour
04:58:14 416095mS CMExtnEvt: Cash - Tabrbour: CALL LOST (CMCauseForceClear)
04:58:14 416095mS CMExtnEvt: Cash - Tabrbour: Extn(501) Calling Party Number(501) Type(CMNTypeInternal)
04:58:14 416095mS CMExtnEvt: Cash - Tabrbour: CMExtnHandler::SetCurrent( id: 1011->0 )
04:58:14 416096mS CMCallEvt: 0.1011.0 -1 Cash - Tabrbour.-1: StateChange: END=X CMCSCompleted->CMCSDelete
04:58:14 416096mS CMTARGET: 0.1011.0 -1 BaseEP: ~CMTargetHandler f4f018e0 ep f4f086e0
04:58:14 416096mS CMCallEvt: 0.1011.0 -1 BaseEP: DELETE CMEndpoint f4f086e0 TOTAL NOW=0 CALL_LIST=0
04:58:14 416098mS CMMap: a=21.11 b=0.1 M02
04:58:14 416098mS CMMap: a=21.11 b=0.0 T0
04:58:14 416099mS CMMap: a=21.11 b=0.0 DTMF::~DTMF freed CMRTUnknown resource busy 1, total 45
04:58:14 416729mS PRN: 501: Digit Pressed 3
04:58:14 416730mS CMCallEvt: 0.1013.0 -1 BaseEP: NEW CMEndpoint f4f086e0 TOTAL NOW=1 CALL_LIST=0
04:58:14 416730mS CMCallEvt: 0.1013.0 -1 Cash - Tabrbour.-1: NEW CMExtnEndpoint f4f086e0, Name=Cash - Tabrbour, Extn=501, Phys Extn=501
04:58:14 416730mS CMCallEvt: CREATE CALL:6 (f4f081c0)
04:58:14 416730mS CMCallEvt: 0.1014.0 -1 BaseEP: NEW CMEndpoint f575321c TOTAL NOW=2 CALL_LIST=0
04:58:14 416732mS CMExtnEvt: Cash - Tabrbour: CMExtnHandler::SetCurrent( id: 0->1013 )
04:58:14 416732mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,Cash - Tabrbour
04:58:14 416733mS CMExtnRx: v=501, p1=0
CMSetup
Line: type=DigitalExtn 2 Call: lid=0 id=1013 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[501] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Cash - Tabrbour
04:58:14 416733mS CMCallEvt: 0.1013.0 6 Cash - Tabrbour.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
04:58:14 416733mS CMExtnEvt: v=1 State, new=Dialling old=Idle,0,0,Cash - Tabrbour
04:58:14 416733mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=501 dir=out complete=0 ses=0
04:58:14 416733mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
04:58:14 416734mS CMCallEvt: 0.1013.0 6 Cash - Tabrbour.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
04:58:14 416734mS CMExtnTx: v=501, p1=0
CMSetupAck
Line: type=DigitalExtn 2 Call: lid=0 id=1013 in=0
BChan: slot=0 chan=1
Timed: 24/10/02 04:58
04:58:14 416735mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1013 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
04:58:14 416736mS CD: CALL: 0.1013.0 BState=Idle Cut=0 Music=0.0 Aend="Cash - Tabrbour(501)" (0.1) Bend="" [] (0.0) CalledNum=3 () CallingNum=501 (Cash - Tabrbour) Internal=1 Time=6 AState=Dialling
04:58:14 416877mS H323Evt: Shared tcp socket for line 19 disconnected
04:58:14 416984mS RES: Thu 24/10/2002 04:58:14 FreeMem=54660212 54485428(1) CachedMem=174784 CMMsg=2(3) Buff=5200 1361 999 7463 5 Links=6991 BTree=14709 CPU=05.60% CPUStats=3/8/7190/19138/19865/0/0 MCR=0 MCW=0
04:58:14 416984mS RES2: IP 500 V2 9.0.0.0 build 829 Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=57 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=19(TLS=4) TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
04:58:14 416984mS RES4: XML MemObjs=56 PoolMem=2097152(1) FreeMem=2081932(1)
04:58:15 417306mS PRN: 501: Digit Pressed 0
04:58:15 417307mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1013 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
04:58:15 417494mS PRN: 501: Digit Pressed 0
04:58:15 417494mS CMExtnRx: v=501, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1013 in=0
Called[0] Type=Default (100) Reason=CMDRdirect
04:58:16 418495mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: TimerExpired cause=CMTCDelayedProcessing
04:58:16 418495mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: LOOKUP CALL ROUTE: type=100 called_party=300 sub= calling=501 dir=out complete=0 ses=0
04:58:16 418495mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: ADD TARGET (N): number=300 type=100 depth=1 nobar=1 setorig=1 ses=0
04:58:16 418496mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: DEF SC: 300 0 sc=type=Barred code=?, num=.
04:58:16 418496mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: CancelTimer CMTCDialToneTimeout
04:58:16 418496mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: NO INITIAL TARGETS: ??
04:58:16 418496mS CMTARGET: 0.1013.0 6 Cash - Tabrbour.0: Fallback() targeting failed
04:58:16 418497mS CMLOGGING: CALL:2002/10/2404:58,00:00:00,000,501,O,300,300,Cash-Tabrbour,,,1,,""n/a,0
04:58:16 418497mS CD: CALL: 0.1013.0 BState=Idle Cut=0 Music=0.0 Aend="Cash - Tabrbour(501)" (0.1) Bend="" [] (0.0) CalledNum=300 () CallingNum=501 (Cash - Tabrbour) Internal=1 Time=1767 AState=Dialling
04:58:16 418497mS CD: CALL: 0.1013.0 Deleted
04:58:16 418497mS CMExtnEvt: Cash - Tabrbour: CALL LOST (CMCauseCallBarred)
04:58:16 418497mS CMExtnEvt: Cash - Tabrbour: Extn(501) Calling Party Number(501) Type(CMNTypeInternal)
04:58:16 418498mS CMCallEvt: 0.1013.0 -1 Cash - Tabrbour.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
04:58:16 418498mS CMExtnEvt: v=1 State, new=CMESCompleted old=Dialling,0,0,Cash - Tabrbour
04:58:16 418499mS CMCallEvt: 0.1014.0 -1 BaseEP: DELETE CMEndpoint f575321c TOTAL NOW=1 CALL_LIST=0
04:58:16 418499mS CMCallEvt: END CALL:6 (f4f081c0)
04:58:16 418501mS CMMap: a=21.11 b=0.0 DTMF::AllocateRAS allocated CMRTVoicemail resource busy 2, total 45
04:58:16 418501mS CMMap: a=21.11 b=1.255 T
04:58:16 418501mS CMMap: a=21.11 b=0.1 M22
04:58:17 419695mS CMExtnRx: v=501, p1=0
CMReleaseComp
Line: type=DigitalExtn 2 Call: lid=0 id=1013 in=0
04:58:17 419695mS CMCallEvt: 0.1013.0 -1 Cash - Tabrbour.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
04:58:17 419695mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=CMESCompleted,0,0,Cash - Tabrbour
04:58:17 419695mS CMExtnEvt: Cash - Tabrbour: CALL LOST (CMCauseForceClear)
04:58:17 419696mS CMExtnEvt: Cash - Tabrbour: Extn(501) Calling Party Number(501) Type(CMNTypeInternal)
04:58:17 419696mS CMExtnEvt: Cash - Tabrbour: CMExtnHandler::SetCurrent( id: 1013->0 )
04:58:17 419696mS CMCallEvt: 0.1013.0 -1 Cash - Tabrbour.-1: StateChange: END=X CMCSCompleted->CMCSDelete
04:58:17 419696mS CMTARGET: 0.1013.0 -1 BaseEP: ~CMTargetHandler f4f018e0 ep f4f086e0
04:58:17 419696mS CMCallEvt: 0.1013.0 -1 BaseEP: DELETE CMEndpoint f4f086e0 TOTAL NOW=0 CALL_LIST=0
04:58:17 419698mS CMMap: a=21.11 b=0.1 M02
04:58:17 419699mS CMMap: a=21.11 b=0.0 T0
04:58:17 419699mS CMMap: a=21.11 b=0.0 DTMF::~DTMF freed CMRTUnknown resource busy 1, total 45

********** SysMonitor v11.0.4.7.0 build 6 [connected to 192.168.4.27 (Zalatimo - Taba)] **********
04:58:18 420538mS PRN: Monitor Status IP 500 V2 9.0.0.0 build 829
04:58:18 420538mS PRN: LAW=A PRI=0, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=3) 1-X=0 CALLS=0(TOT=6)
04:58:19 421696mS CMExtnEvt: Cash - Tabrbour: Recover Timer reason=CMTRWrapUp
04:58:19 421696mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,Cash - Tabrbour
04:58:19 421696mS CMExtnTx: v=501, p1=0
CMVoiceMailStatus
Line: type=DigitalExtn 2 Call: lid=0 id=-1 in=0
Called[Cash - Tabrbour Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Cash - Tabrbour Msgs=0]
Timed: 24/10/02 04:58
04:58:24 426493mS PRN: Optimizing BTree Lists Completed...Started:426349

********** Warning: Logging to Screen Stopped **********

Thanks in Advance
 
 https://files.engineering.com/getfile.aspx?folder=5f97fbf6-810c-4e8e-a6e4-f2ac0794c652&file=Zalatimo.txt
Is this a new set up

Is this an existing setup that’s stopped working.

What basic tests have you done
Ping IP address

Is the router switched on.🤷
Check with your provider , firewall etc

What changes have taken place.

Reboot both IPO

Recreate the lines between sites

 
@snowman50 :

Is this a new set up: yes

Is this an existing setup that’s stopped working: No, it's a new setup

What basic tests have you done?
Ping IP address : Pingable

Is the router switched on : Yes,
Check with your provider, firewall, etc

What changes have taken place?

Reboot both IPO : rebooted with no change

Recreate the lines between sites: recreated, but nothing happens.

thanks
 
Is this over VPN between sites? It may be as simple as H323 ALG/Inspect/transformations need to be disabled.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Vive Communications
 
Did you setup the SCN trunk on both sites, pointing to eachother?

Can you ping in both directions. So from system A > B and B > A ?

 
@kwing112000: send it to customer and hope this solved the issues.

thanks
 
Holy crap R9.0.0? That is just an awful release. I am almost positive that is the release that if you have an AA start with the letter D it does not work... I would upgrade them to R9.0.12 immediately regardless of whether you get SCN working or not.

The truth is just an excuse for lack of imagination.
 
R9 with Windows 7.... what year was this post made?
 
We have had this before you can ping each system from the other but SCN is down. Use monitor to check for AVRIP in/out at each end. You should see each system send a AVRIP and the other receive it. If not, you need to get the VPN checked to make sure all ports are opened between the IPO's

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We have fixed this at two different sites recently by changing the IP Office Line - Transport Type from Proprietary to Web Socket. I do not know why it stopped working all of the sudden when set to Proprietary as it had been working at both sites for years using that setting, but Web Socket fixed it.

Just another one of those IPO Mysteries...


 
Adding on to what Nortel4Ever said we have been using web socket for SCN since R10. Proprietary always worked just fine in the R9 days but for whatever reason, starting with R10, it would sporadically go down for us. Simply switching to web socket has always been far more stable.

The truth is just an excuse for lack of imagination.
 
In Monitor there is app in Status -> Small Community Networking where red indicators or 0[zeros] in the transmissions might lead you to the issue.

IPO ER
 
Is this web socket client at one end at web socket server at the other?

I have a similar problem as two systems on R11.0 have been worked successfully since set up but now calls are rejected. The sites can ping each other and no changes to the firewall.

Monitor - Status - Small Community Networking shows a green light and active but SSA shows out of service.

Will investigate the other options above.
 
Yes web socket client at one end and web socket server at the other with a matching password on both sides.

The truth is just an excuse for lack of imagination.
 
Well that worked although the help says This transport type is used to connect IP Office systems through the cloud. and not the default.

Thanks to all.
 
Thanks for posting that fixed the issue in case anyone else comes across this post.

The truth is just an excuse for lack of imagination.
 
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