Maybe I'm missing the whole point of how this is setup..
Running ipo 8.1 with vmpro to match across all servers.
We have 1 centralized and 2 distributed servers.
When a user calls in remotely (cell phone) to change their greeting (3) they get the invalid entry prompt. I have it set under default start points for distributed to dial *27 which goes across to the central as *17
I can change greetings internally, but not from externally. Alternatively I setup a DID to call in that points to *27 --> *17 on centralized and that works fine, it's just when a user dials the *7.
I read this:
Which pointed to the knowledgebase, but that didn't help much. I restarted services on centralized then on the distributed sites as well 2 times to no avail.
Sorry for rambling and thank you! - Any help is greatly appreciated!
Running ipo 8.1 with vmpro to match across all servers.
We have 1 centralized and 2 distributed servers.
When a user calls in remotely (cell phone) to change their greeting (3) they get the invalid entry prompt. I have it set under default start points for distributed to dial *27 which goes across to the central as *17
I can change greetings internally, but not from externally. Alternatively I setup a DID to call in that points to *27 --> *17 on centralized and that works fine, it's just when a user dials the *7.
I read this:
Which pointed to the knowledgebase, but that didn't help much. I restarted services on centralized then on the distributed sites as well 2 times to no avail.
Sorry for rambling and thank you! - Any help is greatly appreciated!