OKSTATEFAN
MIS
I need some help on how to get a number in my speed call list to pause/by-pass when a number is dialed and then encounters an automatic voice system. This is what I have in my SCL:
00 98002253956
This works fine. When the code ‘00’ is entered, the number is dialed and the system answers. However, if I try and insert the following I just get a fast busy and a message ‘release and try again’:
At the end of the numeric string above, I try this:
00 9800225358662270# The part that’s not working is when I add 62270# (62270 is the extension number. # is used to tell the system to go.)
I need to know what to insert in my number string on speed call list to ‘pause’, allowing the system time to ‘by-pass’ the automatic voice recording when my users dial a number. Any ideas? Thanks.
00 98002253956
This works fine. When the code ‘00’ is entered, the number is dialed and the system answers. However, if I try and insert the following I just get a fast busy and a message ‘release and try again’:
At the end of the numeric string above, I try this:
00 9800225358662270# The part that’s not working is when I add 62270# (62270 is the extension number. # is used to tell the system to go.)
I need to know what to insert in my number string on speed call list to ‘pause’, allowing the system time to ‘by-pass’ the automatic voice recording when my users dial a number. Any ideas? Thanks.