Scheduled times on BCM450 voicemail.

[TnPtech]

I have a client who is wanting to have a lunch greeting, and his existing night greeting set on timers to play at the appropriate times. The client doesn't use the Auto-Attendant feature during the day. Will the manual night button used during the lunch hour use the system time to play the greeting for lunch, or will it go directly to the after hours greeting? Is it possible to set this scenario up without the customer running the Auto-Attendant throughout the day to trigger the timers? Thanks in advance for assistance on this.

 

[allworxguy]

Yes. Create the lunch and after hours greeting. Set the timers in the voice mail and put the voice mail DN in a ring group that can be turned on manually or automatically.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[curlycord]

Will the manual night button used during the lunch hour use the system time to play the greeting for lunch, or will it go directly to the after hours greeting?"

Just to be clear
Service Modes (manual night button) will only control when the DN member should answer right away and that's all, it does not tell the system to play a specific greeting at a specific time.
It will play what ever your Table is set too in voice mail programming.



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Toronto Canada

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