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Scheduled report is returning blank pdf

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rorymo

Technical User
Nov 7, 2003
75
US
Hello,
CR 2008
BOE 3.1
SQL Server 2000

We have a scheduled report that was running correctly and returning data as a pdf. On the weekend, 2 instances of the report pdf both show a grey screen with a white box, no data. The report title or heading information is not shown, just a blank box. The instance status shows it was "successful".

I am puzzled because I would think that even if no data is found, the report title would appear.

I know that there have been past issues with Adobe, does anyone have any idea of what is going on?

Thanks for the help,
Rory

 
Have you validated the database query that gets generated for the specific parameters to confirm that data should come back... and then also validate that no record selection formulas were present to block data?

Thanks,
Matt
 
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