SCHEDULE + FREE BUSY in Exchange 2003 not updating

[drmohlen]

I was wondering if any one could help me with the following problem:

I have created a user account lets say (A) with mail (Exchange 2003 with SP2) enabled in DC (windows 2003 server with SP2) and then logged in as the user A and connected to its mail box which I can send and received e-mail without any problem, then I have shared its calendar to be able to make appointments and inviting user A from others calendar, but unfortunate when I schedule a meeting from my own calendar and invite the user A it appears as NO Information.

I have tried outlook /cleanfreebusy for the user (A) account but didn't change any thing. I have logged in as user A to its mail box and changed the publish free busy from default ( 2 months) to 12 months but still can't see the free busy time for this user.

I have no problem with any of the pre existing mail boxes only any new account that I create.

There are no error messages in the event logs reflecting to this problem on the exchange server either

I would be grateful if any one has any ideas or suggestion.

 

[xmsre]

Trt the updatefb tool from the server to update the user's free/busy information.

 

[drmohlen]

Thank you for your tip I will obtain the tools from spport@microsoft.com and will let you know the outcome.