Hi all ,
I am trying to load an audio.wav files, which is done well in MAS server , in order to make available to play each time an agent put customer on hold or call in queue some additional configuration should be done in Element Manager/ in Route and Trunk section/ Here is the problem i am having when associating a TN number in Terminal Number section "
SCH0130 error code .
Cannot save this configuration
Terminal Number has conflicted station Type.
So i confirm that the TN being used is a free TN.
Please help me to find out this issue for those who experience a similar issue .
Look forward to your reply .
Thanks !
I am trying to load an audio.wav files, which is done well in MAS server , in order to make available to play each time an agent put customer on hold or call in queue some additional configuration should be done in Element Manager/ in Route and Trunk section/ Here is the problem i am having when associating a TN number in Terminal Number section "
SCH0130 error code .
Cannot save this configuration
Terminal Number has conflicted station Type.
So i confirm that the TN being used is a free TN.
Please help me to find out this issue for those who experience a similar issue .
Look forward to your reply .
Thanks !