I have a Microtek ScanMaker scanner. The scanner is using the latest drivers and software from Microtek, and the machine is current on all of it's MS patches.
My problem is the scanner light doesn't always shut off all of the time. I have configred the light to turn off after a few minutes, but about 80 precent of the time it says on.
I contacted Mirotek and there response was that they are aware of this being problem that people were having, were unable to duplicate it in their lab so they could do nothing about it.
They also said it would not damage the scanner, however it will shorten the life of the bulb. (Kind of like leaving your car running all night).
My problem is the scanner light doesn't always shut off all of the time. I have configred the light to turn off after a few minutes, but about 80 precent of the time it says on.
I contacted Mirotek and there response was that they are aware of this being problem that people were having, were unable to duplicate it in their lab so they could do nothing about it.
They also said it would not damage the scanner, however it will shorten the life of the bulb. (Kind of like leaving your car running all night).