Scanjet 4100C

[Pamelas]

I hope this question hasn't already been asked - I did do a search and couldn't find any other references.

I have an HP Scanjet 4100C that isn't compatible with XP. I downloaded the patch from HP but it comes up with a fatal error on unzipping. I've downloaded the patch 3 times, in case it became corrupted during previous downloads but this hasn't helped.

I haven't been able to load any of the install software onto my new pc as I immediately get the incompatability message when the disk starts up.

Am I doomed to buying a new scanner or is there a patch out there that actually works?

Thanks all.

Pxx

 

[mithrilhall]

ftp://ftp.hp.com/pub/scanners/software/sj653mu.exe

If this is the driver you need it downloads fine for me and unzipped fine as well.

 

[Pamelas]

thanks for that. I've downloaded it from another computer, put it on a floppy and will hope for the best.



Pamela.

 

[guggle]

I have a Scanjet 5100C. I went to the HP website and they explicitly say that the HP Precision Scan software is not compatible with XP unless yuou've upgraded from 98 and then applied the patch.

I had the same problem as you and nearly lost XP altogether. It's really up to HP if they decide to write software for the scanner to run on XP.

 

[Pamelas]

*sigh* HP isn't a subsidiary of the Microsoft conglomerate, is it? I've already had to buy Norten's AV 2002 because, apparently, 2001 doesn't work with XP.

thanks for the help, guys.

Pamela

 

[im2dtailed]

Hi, Pamela. I have an HP Scanjet 4100C also...I also have another one (a OneTouch 8700 USB by Visioneer). HP told me to use the drivers for Windows 200 for the 4100 C. I called their tech support and the girl was very helpful. I have not used it yet. HOWEVER the driver that comes with XP should allow you to use the scanner with limited features. If you have a program such as Paint Shop Pro I would use the driver from XP and then go to PSP and scan FROM PSP instead of sending it TO PSP. Hope this helps. wanda

 

[im2dtailed]

Oops! I meant Windows 2000 !!! Typo! Sorry!