Thanks for the response Mark, I was thinking of using the "Exchange Contacts" feature to do it. What does the RDNS entry do for me? I need to do this for several SBS2003 users.
An RDNS entry is a Reverse DNS Entry. Without it, the service providers you mention above cannot resolve your IP address to your domain name and therefore will treat all of your email as SPAM.
By the fact that you mention Exchange Contracts leads me to believe I have misunderstood your question. So please be more specific about your need. Are you getting email bouncing back or are you simply looking for a way to add these addresses to your GAL?
and the IPs of all of our mail server(s) have reverse DNS (PTR) entries Reverse DNS on all the mail servers. Does that satisfy the requirements to use Exchange Contacts? Does anyone know of any problems using Exchange Contacts for email fowarding?
Well, first I would caution you about having company email getting forward to non-company accounts. You loose control.
If these users have left the company then tell then no and direct their mail to someone who is still with the company to see if there is work that needs to be done.
If you absolutely must do this then create contacts in AD. You can then use the Exchange properties of the users account to forward their email, you will find this on the delivery tab.
Thanks Mark, good advice. These users are real estate agents and some of them are members of the SBS domain and others are not but they are all connected to the local network. I need to forward email to these users at their main real estate email address even considering the risk.
I am trying to create the contacts in AD and then use the 'forward to' option in Exchange General tab, General Options but it doesn't work corectly.
I can send an email to the Exchange Server and it is forwarded to the correct SMTP account but other email that arrives in the inbox from the Internet isn't forwarded.
Just had a quick look though this thread (in a bit of a rush so sorry if I'm repeating anything) but I managed to achieve email forwarding for a few users without doing any of the DNS stuff. Literally added a user’s external email address to active directory and then set any mail for that particular user to be forwarded to the external address...
Thanks to all for the information. The I used the tip from dotobi to get Exchange Contacts to work and that solved the problem. Now I need to talk to the client to work out a permanent fix like get all users on the domain and use OWA.
I have this scenario set up on my SBS2003 box. with email for a particular user forwarded to their pipex account becuase they work all over the place.
Everything works fine EXCEPT for email sent by people on hotmail.com.
All people who send to the sbs recipient from a hotmail.com account get a Non delivery report. although email does get forwarded from hotmail.CO.UK accounts and everywhere else.
The sbs recieves the email in the exchange mailbox, but has trouble forwarding it.
Is there something to do with the format of the email? I see there are settings that enable you to change the format to mime/plain text etc... does this have something to do with it?
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