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SBG-1000 SIP PROXY outbound failing 1

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shanson

Systems Engineer
Apr 9, 2024
2
NZ
Hello

Wondering if I could have a little help?

I've inherited a SBG-1000 and we've recently migrated from PSTN to SIP.

We can receive calls but not make them. when working with my upstream provider we found that the SBG-1000 was not passing teh SIP proxy correctly. (refer attachment)

I am unfamiliar with this device but can see that my lines are registered but when dialing out we get a dial-tone then the call drops about 10-20 seconds later.

any help would be appreciated.

Thanks

Shane
 
 https://files.engineering.com/getfile.aspx?folder=a2f546b1-46a3-4e0d-8054-cbb4695d9a22&file=SBG-1000_SIP_Issue.png
Hi,

Try adding the proxy address to the end of the registration number in the sip programming so it has xxxxxxxx@mothership.....

C64
 
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