SBCE issue for remote workers 1

[dcs9150]

HI,

we have a client where we have an SBCE installed as they are using remote apps, and have an issue

if we forward ports from the outside to the SE, communicator and OneX mobile work.

if we forward 5060 and the RTP range (leaving the rest going to the SE) to the B1 of the SBCE we can login but dont get a talk path and it will show calling even when the call is answered.

if we are on the lan and point communicator or OneX Mobile to the B1 IP of he SBCE we get full functionality, this leads me to believe that the SBCE is working.
thinking the problem might be with the way we are splitting ports?

the only difference i see between a call working externally is this line

10:34:04 152012684mS Stun: EPNatMediaHelper f6f9cb50 for 0a001e0f00001715 10212.5909.0 786 ######### 2.0 created
10:34:04 152012684mS Stun: EPNatMediaHelper for ep f5a28270 0a001e0f00001715 10212.5909.0 786 ######## 2.0 ReplaceRtpAndRtcpAddress fast start audio with 184.##.###.###:47922

we don't see this message when we go through the SBCE externally.

any thoughts would be appreciated.

thanks!

 

[mredha]

Seems like you did not fill in your public IP in B1 interface.

 

[dcs9150]

Thank you mredha!

we didn't have the public IP in the B1 Network.