Telco01 - I'm trying to do the same thing you are. I have a location that's been getting bomb threats, and they want the .wav file to send to the FBI. I have a Call Pilot system, rls 4.4.4.30.
I'm a bit of a Nortel newbie, so I'm not 100% sure how this is done. Based on my poking around, it looks like Desktop Messaging is the way to go. I know I need messaging and VPIM shortcuts. What else do I need? Do I need any type of licensing? SMTP server? What are the steps?
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