Save translation from one side!

[firstlastcase]

Dear All

This problem is somehow Weird!

System is S8710 with G650
CM version is 3.1.3

on Web:
Status Summary: everything is Okey (Server 1 is active and server 2 is standby and the duplication link is up .. etc) with no alarms or problems here at all
process summary: everything is also up with no problems at all on both servers


THE PROBLEM IS:
when i do Save Translation
>> says >> " can't access the standby server at this time " !!

I do "Interchange servers" from web
i go to the ASA do:"save translation""
>> success
!!

please explain to know how to resolve this issue.
Thanks


Abdullah Ali

 

[mrjedi]

i would start by checking if both servers have the same patch and same version of software. on the shell, type server and swversion and post the screen here and lets have a look

 

[testLED]

I would recycle the power on stanby while active is working and try it once it has rebooted.

 

[firstlastcase]

I tried to restart both servers (one at a time in the standby mode) with no use
i checked the license on the active server >> Normal
i checked the software version >> same on both


Abdullah Ali