Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Save Calls

Status
Not open for further replies.

SPYBURN1138

IS-IT--Management
Dec 29, 2003
17
US
Using the BCM Call Pilot, is there any way to record incoming calls at any point during the call and save the recording to a personal mailbox and/or forward it to other users?

Thanks
 
Enable the record call in the class of service and use Feature 989 - this will record the call in the mailbox that is attached to the telephone the person is talking on. You will hear an audible "this call is being recorded".
 
The maximum length that can be recorded would = the maximum message length associated with the class of service of the mailbox
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top