alwaysared
Technical User
Hi All,
I have just installed a Samsung OfficeServ 7200 which I have programmed and got working fine except for the voice mail and auto attendant which is using the SVMi-20E module. I have logged into the SVMi-20E and set the AA menu up so that 1 goes to Ext201, 2 goes to Ext204 and 3 goes to Ext202. I can dial into the system and the my recorded greeting (1001) comes on and rings the correct extension. So what's the problem I hear you asking, well at the end of my message the Samsung "lady" starts to tell me "If you know your party's extension please dial it now or for a directory dial 9" and I don't want this to happen! Also when I press 1 she tells me to hold while I connect you to extension 201 (same with 2 and 3 except the extension number is 204 and 204))So how can I delete it or turn it off, I've searched this forum and Google but not found the answer yet, so can anyone point me in the right direction? Thanks for looking.
Regards,
Del
I have just installed a Samsung OfficeServ 7200 which I have programmed and got working fine except for the voice mail and auto attendant which is using the SVMi-20E module. I have logged into the SVMi-20E and set the AA menu up so that 1 goes to Ext201, 2 goes to Ext204 and 3 goes to Ext202. I can dial into the system and the my recorded greeting (1001) comes on and rings the correct extension. So what's the problem I hear you asking, well at the end of my message the Samsung "lady" starts to tell me "If you know your party's extension please dial it now or for a directory dial 9" and I don't want this to happen! Also when I press 1 she tells me to hold while I connect you to extension 201 (same with 2 and 3 except the extension number is 204 and 204))So how can I delete it or turn it off, I've searched this forum and Google but not found the answer yet, so can anyone point me in the right direction? Thanks for looking.
Regards,
Del