northernscum
IS-IT--Management
Hey there
we currently have an extension (8994) that we would like to have the voicemail enabled on two different phones. This number is what we use for our helpdesk and is the number for the ACD. I have programmed a key on each 5330 set but the getting no message lights when we test them. We have an external voicemail system (NUPOINT) and currently are not using the internal mitel voicemail on our 3300.
EX:
ACD# 8994
Phone 1:
EXT: 5717
programmed Voicemail Key - line type is Message Waiting Indication
Voicemail mailbox is 5717 and alternate is 8994
This is repeated for the second phone.
Any help from the mitel gurus would be appreciated
we currently have an extension (8994) that we would like to have the voicemail enabled on two different phones. This number is what we use for our helpdesk and is the number for the ACD. I have programmed a key on each 5330 set but the getting no message lights when we test them. We have an external voicemail system (NUPOINT) and currently are not using the internal mitel voicemail on our 3300.
EX:
ACD# 8994
Phone 1:
EXT: 5717
programmed Voicemail Key - line type is Message Waiting Indication
Voicemail mailbox is 5717 and alternate is 8994
This is repeated for the second phone.
Any help from the mitel gurus would be appreciated