Safe mode OK but Windows freezes

[porty]

The machine is an IBM Netvista running XP Home, about 4 years old. Up until a week ago it was running fine.

Now, it'll only boot OK into Safe Mode. In regular mode it freezes right after the splash screen shows. The blue color in the progress bar begins to scroll then it locks up.

I've virus-checked the drive in another machine and it's clean. I've run the Windows CD in Repair mode with the command 'chkdsk /r' without any change. I've run Spinrite on the drive and the drive is error free. I've run Bootlogging then checked Event Viewer in Safe Mode to see what occurred. All I can tell is that it stops loading from the point when it tries to run ACPI. After that nothing loads.

Advice would be appreciated

 

[G0AOZ]

This looks like a power management problem. Initially try loading MSCONFIG once you've booted up in Safe Mode, then select Diagnostic Startup. Reboot, and try adding services one at a time until it goes pearshaped.

The other alternative might be to try System Restore and see if going back to a previous Restore Point will work. Remember that any applications installed since that Restore Point will have disappeared once you go back.

ROGER - G0AOZ.

 

[porty]

Thanks Roger. Tried Diagnostic Startup and no improvement.

Unfortunately System Restore was OFF so no recovery available there.

 

[porty]

Problem solved. Removed Service Pack 2.

Sheesh........

Thanks all

 

[linney]

SP2 - Microsoft Support is Free for SP2 Issues

http://support.microsoft.com/oas/default.aspx?ln=en-us&x=20&y=10&c1=509&prid=8101&gprid=273354

Your computer stops responding when you restart to complete the installation of Windows XP Service Pack 2

http://support.microsoft.com/default.aspx?scid=kb;EN-US;885626#appliesto

Slipstream Service Packs
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