We have Polycom 2w (analog PBX line) units at an ESS location connected via MPLS to an s8710. Calls originating from this unit are routed over the MPLS to the s8710 and then out over locally connected facilities. These calls connect successfully to the AT&T conference service, but when they input the touch tone conference code, it is not recognized or the digits are mis-interpreted. This happens on all of the Polycom units at this location. Polycoms locally connected to the s8710 are fine... any ideas what to look at to resolve? Thanks.
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s8710/Polycom Issue
- Thread starter jamlaur
- Start date
phoneguy55
Programmer
check the firmware on your DS1 boards.
AvayaTier3
Technical User
there are also MG firmware and VOIP firmware fixes for dtmf timing.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
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