charlottemccloud
Vendor
- May 31, 2006
- 19
Has anyone had this happen or know why this would have happened? The customer came in today and their time was off by exactly 12 hours.
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S8500 suddenly time off by 12 hours.
- Thread starter charlottemccloud
- Start date
- Status
telcomwork
Technical User
Someone doesn't have ASA setup to synch with a local PC/Laptop that has time off by 12 hours do they?
Did you do a list hist?
Did you do a list hist?
Someone (manually) updated the time, processed the change in the PM, and didn't express the time in military style (2:00pm = should be entered as 14:00; was entered as 2:00 so the system read it as 2:00am).
Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison
Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work." - Thomas A. Edison
- Thread starter
- #4
charlottemccloud
Vendor
- May 31, 2006
- 19
Thanks to all. I did a list history and no one changed the time. Customer doesn't have ASA and we don't have anything synched to change the time. I will call Avaya TSO and I'll let you all know!
Is it a media server, or a Definity? If it's a media server, you won't see a time change in "list history". That is changed through the Maintenance Browser window. It would be very easy for someone to put something in as Susan mentioned.
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