S8500 Audix LX ethernet integration! HELP!!

[Brownstar]

I have gone through the manual on this and my link is up my voice channels are in service but I still have no integration. Any body got any Ideas?

 

[avayafreakje]

did you connect the voiceports in the correct order? If you did not, the system will always answer but does not know for what extension the call was forwarded to the intuity.

 

[mrjedi]

can you ping from Audix to Definity and reverse. Make sure your gateway is correct.

 

[orypecos]

What message do u get when u call and station and let it go to cover?
Does the PBX and Intuity have any alarms?

Da-vi'do

P.S. For the best response to a question, please read FAQ222-2244. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u. Please leave a post on how u fixed the problem too.

 

[Brownstar]

Thanks for the help. But I finally found the problem it was
with the groups. the voice port in the audix are supposed to be in group 2 only. I had them in group 1. Also My hunt group was administered wrong. On page 2 of hunt group form messaging needs to be "AUDIX" also the 2 field below that need to be "AUDIX".
Thanks all for your help!