S8400 CM 5.2 problems setting up voice mail 1

[wmainc]

I have an S8400 running R015x.02.1.016.4. Im trying to set up the internal IA770/CMM voicemail. I followed the book and have it mostly working. H.323 trunks are working, I can call from my phone and just hit # to log in so I know it's recognizing my extension that way. The problem is when I call another extension and it covers to voicemail, I get the "extension 0 0 0 0, please wait" message from the CMM. I'm sure I just missed something in AAR or whatever, but I'm to the banging my head on the wall stage and need some new eyes to look at things.

AAR Analysis (CMM hunt group is 8999):
AAR DIGIT ANALYSIS TABLE
Location: all Percent Full: 1

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
8999 4 4 99 aar n
n

AAR Digit Conversion All phone extensions are in the 3xxx range:

AAR DIGIT CONVERSION TABLE
Location: all Percent Full: 0

Matching Pattern Min Max Del Replacement String Net Conv ANI Req

0 1 28 0 ars y n
1 4 28 0 ars y n
3 4 4 0 ext y n
8 4 4 0 ext y n
x11 3 3 0 ars y n
n

Route pattern 99:

Pattern Number: 99 Pattern Name: msgserver
SCCAN? n Secure SIP? n
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 99 0 n user
2: n user
3: n user
4: n user
5: n user
6: n user

BCC VALUE TSC CA-TSC ITC BCIE Service/Feature PARM No. Numbering LAR
0 1 2 M 4 W Request Dgts Format
Subaddress
1: y y y y y n y none rest rehu
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none


Trace from the CMM trunk group calling from 3060 to 3020:

LIST TRACE

time data

16:30:34 dial *98999 route:AAR
16:30:34 term trunk-group 99 cid 0x46
16:30:34 dial *98999 route:AAR
16:30:34 route-pattern 99 preference 1 cid 0x46
16:30:34 seize trunk-group 99 member 7 cid 0x46
16:30:34 Setup digits 8999
16:30:34 Calling Number & Name 3060 NO-CPName
16:30:34 Proceed trunk-group 99 member 7 cid 0x46
16:30:34 Alert trunk-group 99 member 7 cid 0x46
16:30:34 G711MU ssff ps:20
rgn:1 [10.0.0.15]:8000
rgn:1 [10.0.0.14]:2664
16:30:34 active trunk-group 99 member 7 cid 0x46
16:30:34 G711MU ssff ps:20
rgn:1 [10.0.0.82]:2906
rgn:1 [10.0.0.15]:8000
16:30:34 G711MU ssff ps:20
rgn:1 [10.0.0.15]:8000
rgn:1 [10.0.0.82]:2906
16:30:43 idle trunk-group 99 member 7 cid 0x46

 

[AvayaTier3]

change trunk-group 99                                           Page   2 of  10
TRUNK FEATURES
          ACA Assignment? n            Measured: none      Wideband Support? n
                                                          Maintenance Tests? y
                               Data Restriction? n     NCA-TSC Trunk Member: 1
                                      [b][COLOR=#CC0000]Send Name: y      Send Calling Number: y[/color]
[/b]            Used for DCS? n
   Suppress # Outpulsing? n    [b][COLOR=#CC0000]Numbering Format: public[/color][/b]
---------------------------------------------------------------------------------
change public-unknown-numbering                                          Page   1

                     NUMBERING - PUBLIC/UNKNOWN FORMAT
                                                    Total
         Ext Ext           Trk       CPN             CPN
         Len Code          Grp(s)    Prefix          Len
         4   2             99                        4
         4   3             99                        4


May need an entry for covering all extensions with mailboxes. The above example
covers 2000 - 2999 and 3000 - 3999.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[wmainc]

That was it. Thank you.

I had programmed the trunk group according to the Avaya docs:

Go to page 3 of this form, and verify that the following fields are set as shown:
Field Setting
Send Name n
NCA-TSC Trunk Member 1
Send Calling Number y
Format private

 

[AvayaTier3]

that would work with "change private-numbering" and enter similar details for the stations.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]