S8300 To Modular Messaging via IP Trunk MWI Not Working

[manofdos]

I have got an S8300 going to a MM server. I can leave and retrieve messages but the Lamps do not light. I can use lwc to make the lamps light and I can clear the lamps once they are lit. I however, cannot make them light when a message is left. Any help or suggestions would be appreciated.

Thanks,

Bill

 

[irisngen]

What is your integration? Q-sig?

 

[manofdos]

Yes

 

[irisngen]

on page 2 of the station page do you have qsig-mwi
entered for - MWI Served User Type:

 

[manofdos]

Yes

 

[irisngen]

can you go into the MM & display activty to see if the MM is actually sending the PBX the MWI.

 

[manofdos]

Subscriber Activity appears to only show when a message is left and when a message is deleted. I do not see anything that looks like MWI is being sent.

 

[irisngen]

did you try putting the ext number in front on the name in the PBX?

 

[manofdos]

Yes, That was one of my orignal thoughts. Still no waiting lamp though. I did however relize in a log that states bad IP for the MAS server. I'm using the internal 192.168.1.250 and externally it's set to 10.4.0.99 and the MSS is 10.4.0.100. I have the MWI listed on the MSS to use the Internal address on the MAS server. Not sure what to do.

 

[irisngen]

looks lik eit'sm looking to send it to the default IP, try making it the IP of the PBX