Hi-
We are trying to rebuild a new softconsole machine.
We are installing the software on a newer machines - forced to move from WinXP to Win7.
We think we have the software working up to logging into the switch, Pos-busy and Set to Normal - with Directory /Ext's, etc.
However - there is an error that we are not sure how to suppress or resolve - here it is:
"Directory Mapping Mismatch
Please contact Administrator to verify Directory Fields Settings
Settings-> MDAccess Settings -> General Tab."
We have checked all settings in MDAccess - all tabs and compared to our existing softconsole machine in production or the working machine.
Does anyone have any clues or hints as to what might be wrong?
Is there a log on the switch or on client - windows machine where we could better troubleshoot the issue?
Thanks for any help.
-P
We are trying to rebuild a new softconsole machine.
We are installing the software on a newer machines - forced to move from WinXP to Win7.
We think we have the software working up to logging into the switch, Pos-busy and Set to Normal - with Directory /Ext's, etc.
However - there is an error that we are not sure how to suppress or resolve - here it is:
"Directory Mapping Mismatch
Please contact Administrator to verify Directory Fields Settings
Settings-> MDAccess Settings -> General Tab."
We have checked all settings in MDAccess - all tabs and compared to our existing softconsole machine in production or the working machine.
Does anyone have any clues or hints as to what might be wrong?
Is there a log on the switch or on client - windows machine where we could better troubleshoot the issue?
Thanks for any help.
-P