S8300 MultiTech modem

[busster]

Modem is connected to S8300 and modem does answer when called, but can not establish dialup connection. Multitech modem never sounds like it is negotiating.

 

[AVAYAPro]

be sure to go into maintenance web interface and enable the modem for umlimited calls.

 

[busster]

yep, did that.

 

[nollski]

If this is an older modem and the S8300 is a newer software version it could be that the modem's firmware will need to be updated.

 

[AvayaTier3]

cm software version?

do you get a login: prompt?

what login are you using?

what happens when you try logging in?

can you paste login: prompt and error here?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[busster]

Never get a to a login prompt. When calling, the modem answers and squeals, but never negotiates and connects.

 

[AvayaTier3]

cm software version?
There may be a patch...

Can you login to this s8300 from the network or another server? Has the s8300 server been rebooted?

Here are a couple linux commands to try.
modem status: modserv -v
modem status: modserv -restore
modem status: modserv -t reset_usb
modem status: modserv --help
turns on modem to answer: modserv -respawn


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com