S8300 IP address 1

[Tutdyay13]

Hi,

I would like to ask for guidance on how to assign ip address in S8300 using ASA.

Thank you in advance

 

[AvayaTier3]

The s8300 ip assignments should be done using configure server via a web browser, not ASA.



A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Tutdyay13]

Thank you for the response I appreciate it. Is there any other way to hardcode the ip address in the s8300? I cannot access the web browser even thought I already type the following in cmd arp -d 192.11.13.6.

additional info is I'm new in avaya. The g450 and s8300 hardware that I'm using were decommissioned, luckily they allowed me to set it up as lab for additional knowledge and development. At first I'm planning to restore the g450 and s8300 to its factory default, but upon further checking I learned that I wasn't able to download software patches and upgrades in avaya site anymore. I'm thinking my chance to make it work is to edit its configurations and forget about restoring it to factory settings

 

[Tutdyay13]

How can I make the web interface work? I tried the instruction in

https://support.avaya.com/ext/index?page=content&id=SOLN127164.

I tried different browsers and this is what appears

 

[Sean655]

Make sure the default gateway on your NIC is set to 192.11.13.6 and then try browsing to the actual IP of the 8300.
Do you know what version of CM this is running? You can still SSH to 192.11.13.6 and depending on the version you'll have some ways to get the IP of the 8300 if you don't know it.
Better yet, if the 8300 and g450 weren't cleared when they were decommissioned, plug into the services port of the g450, log in, show run and look at the mgc IPs. Hopefully you have the login for the g450...

 

[dialtonebone]

This question requires some very important information, specifically the software releases on the hardware. The S8300 could be configured one of at least 3 different ways (pre 6.x would be bare metal in CM, 6.x on VSP, and 7 + 8 are on AVP/esxi.

 

[Tutdyay13]

Hi @Sean655, I tried setting 192.11.13.6 in my NIC sadly same error occurred. Yes I can still ssh to 192.11.13.6. I changed back the old ip of the mgc in g450 before it was decommissioned, and tried the old ip in the web browser but I still cannot access s8300 thru web browser. This is the version of the installed CM. Thank you @Sean655
swversion
Operating system: Linux 2.6.18-128.AV7iPAE i686 i686
Built: Jan 7 19:35 2012

Contains: 02.1.016.4
CM Reports as: R015x.02.1.016.4
CM Release String: S8300-015-02.1.016.4

UPDATES:
Update ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
02.1.016.4-21060 unpacked cold patch 21060 for 02.1.016.4
02.1.016.4-21656 activated cold patch 21656 for 02.1.016.4

KERNEL-2.6.18-128.AV7i activated cold patch 2.6.18-128.AV7i for 0

SES Update ID Status Type Update description
------------------------------- ------------ ------- ---------------------------

Platform/Security ID Status Type Update description
------------------------------- ------------ ------- ---------------------------


CM Translation Saved: 2016-08-11 14:02:19

CM License Installed: 2012-08-23 00:42:21

CM Memory Config: Extra Large

 

[AvayaTier3]

from linux bash shell where you did swversion:

Post output from the following
PuTTY

server1> ps -eaf | grep httpd

web browser using internet explorer

https://192.11.13.6

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Tutdyay13]

Hi @avayatier3,

Please see output below

ps -eaf | grep httpd
root 2860 1 0 Oct13 ? 00:00:03 /usr/sbin/httpd
apache 11278 2860 0 04:02 ? 00:00:00 /usr/sbin/httpd
apache 11279 2860 0 04:02 ? 00:00:00 /usr/sbin/httpd
apache 11280 2860 0 04:02 ? 00:00:00 /usr/sbin/httpd
apache 11281 2860 0 04:02 ? 00:00:00 /usr/sbin/httpd
apache 11282 2860 0 04:02 ? 00:00:00 /usr/sbin/httpd
apache 30813 2860 0 15:23 ? 00:00:00 /usr/sbin/httpd
gerry 30951 30852 0 15:25 pts/0 00:00:00 grep httpd

Please see result when I tried to access

https://192.11.13.6

in internet explorer

to enable the settings for security protocols and trusted sites. I did open Internet Explorer.
Click the Tools button, and then click Internet Option. Click the Advanced tab.
Under Security section and I checked Use TLS 1.0(this one I cannot check because it is managed by our security administrator), TLS 1.1, and TLS 1.2.

 

[AvayaTier3]

Try installing firefox or chrome web browser

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[jimbojimbo]

The Web Server is working however your CM is an antique so none of the current browsers will connect by default, I use Firefox and modify the parameters (about:config) to allow the older/unsecure cipher suites.

Time for an upgrade.