S8300 - G350 one way communication path. 1

[shandy11]

Hi expert please assist.

I have a S8300-G700 (Site A)and a remote gateway G350 (Site B) with CM 3.

When I call from site A using IP Phones to TDM extensions, no problem. I have the trace like below
___________________________________________________________
19:12:44 dial 500
19:12:44 ring station 500 cid 0x213
19:12:44 G711A ssff ps:20 rn:1/2 192.168.0.185:2048 192.168.2.31:2066
19:12:46 active station 500 cid 0x213
VOIP data from: 192.168.2.31:2066
19:12:55 Jitter:6 6 7 6 8 10 6 6 6 10: Buff:15 WC:29 Avg:10
19:12:55 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 192.168.2.31:2066
19:13:06 Jitter:6 6 6 6 6 5 6 5 6 6: Buff:15 WC:30 Avg:9
19:13:06 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 192.168.2.31:2066
19:13:16 Jitter:6 9 6 7 6 8 12 10 8 8: Buff:14 WC:30 Avg:9
19:13:16 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
___________________________________________________________


But If I were to call from Analog TDM (Site A) to Analog TDM (Site B) then I have one way communication path. The trace like below :-


___________________________________________________________
list trace station 500 Page 1
LIST TRACE
time data
19:09:57 Calling party station 402 cid 0x20e
19:09:57 Calling Number & Name 402 EXT 402
19:09:57 dial 500
19:09:57 ring station 500 cid 0x20e
19:09:57 G711A ssff ps:20 rn:1/2 192.168.0.34:2116 192.168.2.31:2062
19:09:57 xoip: fax:Relay modemff tty:US 192.168.0.34:2116 (igc)
19:09:57 xoip: faxff modemff ttyff 192.168.2.31:2062 (igc)
19:09:57 G711A ssff ps:20 rn:1/2 192.168.0.34:2116 192.168.2.31:2062
19:10:03 active station 500 cid 0x20e
VOIP data from: 192.168.0.34:2116
19:10:08 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:2 Avg:1
19:10:08 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
19:10:08 idle station 500 cid 0x20e
___________________________________________________________

What does xoip means? Any command or setting needs to be done at G350? Does it means voip got problem?

S8300-G700 IP Address 192.168.0.30
G350 IP address 192.168.2.31 (Gateway is up and registered)

Please help. Feel free to ask for clarification. Thank you

 

[AramHowe]

HI Shandy
Seems there is something wrong with the network routing between 192.168.0.34 & 192.168.2.31, pls check the ip route setting in G350 & G700, and you may get help from your network team if no erros about ip route were found.

 

[shandy11]

Hi Aramhowe,

Thanks for the reply. Do you have the configuration notes for G350 ip route config that I can verify with my current settings?

 

[AramHowe]

A example for your reference

MG-002-2(configure)# show ip route voip v0

DESTINATION MASK GATEWAY
--------------- --------------- ---------------
0.0.0.0 0.0.0.0 192.168.162.1
192.168.162.0 255.255.255.0 192.168.162.27

 

[shandy11]

Dear AramHowe, Thanks a lot for your help. The system is up and running.