Runtime Error in CE10

[Huws]

I've installed Crystal Enterprise v10 but I get the following error when clicking on the Crystal enterprise web desktop from the User launchpad.

Microsoft JScript runtime error '0x800A01B6'

Object doesn't support this property or method
line: 3325


The report directory client works and I can run reports but can't run this page.

Hwyl,

Huws

 

[Reebo99]

Huws,

Did you resolve this issue? I'm getting the same message.

Reebo
UK

Please Note - Due to current economic forcast and budget constraints, the light at the end of the tunnel has been switched off. Thank you for your cooperation.

 

[Huws]

Reebo,

I have now entered my full activation keycode after registering the product and it now seems to work OK.


Huws

 

[Reebo99]

Thanks for responding. I'm using my full activation keycode already. I guess it's back to the drawing board...

Reebo
UK

Please Note - Due to current economic forcast and budget constraints, the light at the end of the tunnel has been switched off. Thank you for your cooperation.

 

[Turkbear]

Hi,
Be sure to check to see if you are using any pop-up/ad blockers or if you have security settings set that forbid some Javascript actions..These can cause that type of error message.

 

[Reebo99]

Cheers for the response Turkbear.

I haven't got a pop up blocker installed, and I've double checked the security settings.

I originally had CE10 installed locally with no problem. This has only started when I installed it on the server, so it has to be something to do with the server setup.



Reebo
UK

Please Note - Due to current economic forcast and budget constraints, the light at the end of the tunnel has been switched off. Thank you for your cooperation.

 

[Reebo99]

Thanks for the responses, this has now gone away. The steps I followed were as follows:

Uninstalled CE10
Reboot Server
Reinstalled CE10 using non expiring License code
Reboot Server
Hooray, everthing worked.

You would not believe the problems I've caused by requesting a server reboot.

I'm putting it down to an installation problem.

Reebo
UK

Please Note - Due to current economic forcast and budget constraints, the light at the end of the tunnel has been switched off. Thank you for your cooperation.