This article was previously published under Q162354
SUMMARY
When you run the Microsoft Exchange Information Store Integrity Checker (Isinteg.exe) with the -PATCH option, the following error message appears:
The private store could not be updated.
Reason : DS_E_COMMUNICATIONS_PROBLEM
RESOLUTION
To resolve this problem, start the Microsoft Exchange Server Directory Service. This service is required when running Isinteg.exe with the -PATCH option.
Keywords: kberrmsg KB162354
Technology: kbExchange400 kbExchange500 kbExchange550 kbExchangeSearch kbZNotKeyword2
and enter the error message into the search box (select Exchange 5.5 in the product window) and go through the articles until you find the one that describes your exact problem.
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