Running into strange issue updating hold music - MIRAN

[apridham]

Hey folks,

Last night I FTPd a new hold music file to my MIRAN card (1.4mb, 8k ulaw mono), and updated my calendar entries (modified the existing assignments). For some reason when I test the changes, the old hold music is still playing. I tried disc/enlcing the MIRAN card, but it's still playing the same music.

Not sure where else to look, I tried several different files (all are correctly formatted, this is not the first update I've done), different names, etc. Removed the assignments completely and re-added them with the new file, I can update the announcement files that I have on other channels, but no matter what I assign for hold music, it continues playing the original file.

I was thinking of resetting the MIRAN, but I want to make sure that this isn't something obvious I am missing.. I also want to make sure I'm not going to lose any configuration by resetting the card (I am not capable of setting the card up from scratch).

- FTP new file to the card (8k, ulaw, mono
- Modify current calendar assignment for channel 0 and 3 (which are the channels my music is on)
- ???

Cheers

 

[apridham]

For anyone else who runs into a similar issue, I managed to fix it.

There is a second MIRAN card that is not configured for our IP network, so I was not aware it existed. I did a PRT MUS in LD 11, and found the other TN on a separate card. I then did a DISU and ENLU on that TN, and it seems like it caused the other card to take over / become the primary.

I'll need to update the music and calendar assignment on the second card as a permanent fix.