Running Epicor Vista 6.10.543 on Windows 7 - help files won't run

[Linc33]

Running Epicor Vista 6.10.543 on Windows 7 successfully but cannot get help files to run. Works fine on Windows XP platform, but not on Windows 7.

Anyone successful in getting this to work on Windows 7? I realize the Vista version is very old, but that's what the client is running/working with.

Thanks in advance.

Linc Myers

 

[pivotman]

Did you try running Epicor as an Administrator? Or maybe try a compatibility mode also.

 

[Linc33]

Thanks for the reply. We are running as administrator, will try compatibility mode or perhaps XP Mode in Windows 7.

 

[ARMERP]

Navigate to the server\client directory. Look for the help file DLLs. Set compatibility on those.
Also, check the Help Annotation maintenance menu.
If this does not work, I believe there is a fix on Epicweb.