Running 2 or more Reports on Crystal Enterprise

[LeonelSanchezJr]

I have Crystal Enterprise on a Web Server.

The reports run fine if only one user runs them at a time.

However, when more two users try to run two different reports, the second user can't even get the PARAMETERS screen.

Why?

Our license is for unlimited users.
Thanks,

Leo ;-)

 

[TheRealWelshy]

Hi Leo,

I am getting the same behaviour. Have you since solved your problem?

 

[LeonelSanchezJr]

No, but I can't remember off the top of my head what I did to resolve it. I'll look into it and let you know. Thanks,

Leo ;-)

 

[LeonelSanchezJr]

I believe I put a maximum allowable jobs as 1000 under the Report server settings in the Enterprise portion. Thanks,

Leo ;-)

 

[TheRealWelshy]

I don't think it's the report server that is giving me grief as these reports are being viewed on-demand. My problem occurs when User "A" views (On-Demand) Report "A" (ActiveX Viewer) which contains parameters. When all parameters have been entered and the report is processing User "B" attempts to view Report "B" (also with parameters). The ActiveX viewer opens but the parameter dialog box does not appear until Report "A" has completed.

Any thoughts ?

Thanks

Welshy

 

[mannejl]

Check out your settings on the page and cacheing servers.
Maximum Simultaneous Processing Threads

 

[LeonelSanchezJr]

That was the same problem I was having, but like I said, it disappeared after I tweaked my server settings.
Thanks,

Leo ;-)